Contact Us

Need Help? Contact Us

  • Email:
  • Phone: 1-800-940-5490

Hours of Operation: 
Mon - Fri: 8am - 4pm PST
Sat - Sun: Closed

We're committed to helping you slay as many fish as possible for your dollar with guaranteed low prices on the gear you need.

Frequently Asked Questions


Can I redeem multiple gift cards in one order?
Yes, multiple gift cards can be redeemed online and over the phone.

How can I pay?
You may pay with a Master card, Visa card, Discover card or American Express. We also accept PayPal. Please note that we may require additional information from you before we can process your order.

**Note: If there are any billing issues with your order, you will be notified via e-mail. If we do not receive a response to the e-mail within a 48-hour time period, the order will be canceled. We may require additional information from you before we can process your order. We will contact you via the phone if this is necessary.

How long will it take to receive my order?

  • USPS Priority Mail (2-3 business days)
  • USPS Express Mail Flat Rate Envelope (if it fits, 1-2 days depending on ZIP) · $ 20.95

What happens if I don't receive my package?
We'll replace packages that are lost or damaged during transit.

International Customer Note: APC Shipments, Priority Mail, World Mail, and Express Mail do not offer a tracking service, and are NOT insured. We will not replace packages that are lost or stolen if Priority Mail, World Mail, or Express Mail was the method of shipment chosen by the customer. 

We can't be responsible for lost or stolen shipments to a non-current address.

If we are not notified of an address change before the shipment of your order, refunds or replacements for a lost or stolen package will not be accepted.

Are back order arrival dates guaranteed?
Backorder arrival dates are provided by the manufacturer and are subject to change and are not guaranteed.

Will I have to pay any taxes or import duties?
There are no U.S. taxes for international customers; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information. 

Defective Products
We want you to be completely satisfied with everything that we offer - from ordering to the day it hits your door.

If a product is defective or otherwise doesn't meet you needs we'll take it back. No questions asked.

All products should be shipped back to us where our quality control department will examine it and issue a refund as appropriate.